DirectX Troubleshooter Displays Incorrect Troubleshooting Steps (218594)


The information in this article applies to:

  • the operating system: Microsoft Windows 98
This article was previously published under Q218594

SYMPTOMS

When you use the Windows 98 DirectX Troubleshooter (which you can start by clicking Troubleshoot on the More Info tab of the DirectX Diagnostic Tool), incorrect troubleshooting steps may be displayed.

CAUSE

This behavior can occur if you use the Back button to navigate within the troubleshooter.

RESOLUTION

To prevent this issue from occurring, do not use the Back button to navigate within the troubleshooter.

To resolve this issue, use one of the following methods:
  • Click the Start Over button to return to the opening page of the troubleshooter.

  • Quit and then restart the Troubleshooter.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Windows 98.
Modification Type:MajorLast Reviewed:9/24/2003
Keywords:kbbug kbpending kbui KB218594
©2003 Microsoft Corporation. All rights reserved.