XADM: Error 8004010f-0501-8004010f When Moving Mailbox (218187)
The information in this article applies to:
- Microsoft Exchange Server 5.5
- Microsoft Exchange Server 5.5 SP1
- Microsoft Exchange Server 5.5 SP2
This article was previously published under Q218187 SYMPTOMS
Moving a mailbox from one server to another fails with the following error
message:
Unexpected error <<0xc0040000 - The client operation failed.
Microsoft Exchange Information Store ID no. 8004010f-0501-8004010f>>
occurred.
CAUSE
During the Move Mailbox operation, when Exchange Server tried to read the
ptagMailFlag field for an embedded message, it was not able to because the
flag is not available, and the operation failed.
RESOLUTIONTo resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack
: The fix should be applied to the source and destination Exchange Server computers.
The English version of this fix should have the following file attributes
or later:
Component: Information Store
|
| Gapi32.dll | 5.5.2560.0 | | Mdbmsg.dll | 5.5.2560.0 | | Store.exe | 5.5.2560.0 |
STATUSMicrosoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.
| Modification Type: | Minor | Last Reviewed: | 9/23/2005 |
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| Keywords: | kbHotfixServer kbQFE EXC55SP3Fix kbbug kbfix kbQFE KB218187 |
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