SBS: No Default Settings on Client Internet Explorer 5 Configuration (217946)


The information in this article applies to:

  • Microsoft BackOffice Small Business Server 4.0
  • Microsoft BackOffice Small Business Server 4.5
This article was previously published under Q217946

SYMPTOMS

After you install Microsoft Internet Explorer 5 on a Microsoft BackOffice Small Business Server (SBS) client computer, the browser is configured with SBS-specific settings.

By default, when you install Internet Explorer 5 on a client computer, the automated client Setup process configures the browser with SBS-specific settings. However, if you install Internet Explorer 5 separately, the browser may be improperly or incompletely configured. The following error message may be displayed:
The page cannot be displayed
Or the following options may be misconfigured or missing:
  • The LAN settings on the Connections menu
  • Favorite links
  • SBS default home page

CAUSE

This behavior occurs when you install Internet Explorer 5 with the Add/Remove Programs tool in Control Panel.

RESOLUTION

To resolve this problem, do not install Internet Explorer 5 with the Add/Remove Programs tool in Control Panel. Internet Explorer 5 is configured correctly when you install it from the SBS console (click More Tasks, and then click Add Software to a Computer).

Modification Type:MajorLast Reviewed:10/27/2003
Keywords:kbbug kbnofix kbprb KB217946
©2003 Microsoft Corporation. All rights reserved.