NUMLOCK Setting Reset After Logging off Terminal Server (217884)

The information in this article applies to:

Microsoft Windows 2000 Server SP1
Microsoft Windows 2000 Server SP2
Microsoft Windows 2000 Advanced Server SP1
Microsoft Windows 2000 Advanced Server SP2
Microsoft Windows 2000 Professional SP1
Microsoft Windows 2000 Professional SP2

This article was previously published under Q217884

SYMPTOMS

You modify the InitinalKeyboardIndicators value in an effort to turn the NUMLOCK key on for a particular user, but when that user logs on to the Terminal Server, the NUMLOCK key is off.

CAUSE

When you change the value of InitialKeyboardIndicators under HKEY_CURRENT_USER\Control Panel\Keyboard from the default value of 0 to 2, the value is changed back to 0 when you log off.

NOTE: This behavior occurs for both Remote Administration mode and Application mode.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

   Date         Time   Version        Size       File name
   ----------------------------------------------------------
   29-Nov-2001  17:24  5.0.2195.4572    222,480  Gdi32.dll
   29-Nov-2001  17:24  5.0.2195.4272    731,920  Kernel32.dll
   25-Jun-2001  21:17  3.10.0.103        47,808  User.exe
   29-Nov-2001  17:24  5.0.2195.4314    402,192  User32.dll
   29-Nov-2001  17:24  5.0.2195.4345    371,984  Userenv.dll
   29-Nov-2001  17:15  5.0.2195.4708  1,642,416  Win32k.sys
   30-Oct-2001  21:17  5.0.2195.4575    178,960  Winlogon.exe
   29-Nov-2001  17:24  5.0.2195.4602    243,472  Winsrv.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot

Modification Type:	Minor	Last Reviewed:	9/23/2005
Keywords:	kbHotfixServer kbQFE kbbug kbfix kbshell kbWin2000PreSP3Fix kbWin2000sp3fix KB217884