OFF2000: Out of Disk Space Error When Reinstalling Office (217548)


The information in this article applies to:

  • Microsoft Office 2000 Premium
  • Microsoft Office 2000 Professoinal
  • Microsoft Office 2000 Standard
  • Microsoft Office 2000 Small Business
  • Microsoft Office 2000 Developer
  • Microsoft Access 2000
  • Microsoft Excel 2000
  • Microsoft FrontPage 2000
  • Microsoft Outlook 2000
  • Microsoft PowerPoint 2000
  • Microsoft Word 2000
This article was previously published under Q217548

SYMPTOMS

When you try to reinstall Microsoft Office 2000, an error message similar to the following appears:
Out of disk space -- Volume: 'C:'; required space: 499978 KB; available space: 43280 KB. Free some disk space and retry.
This message appears even if you are making no changes to your installation of Office.

CAUSE

This error message appears when the following are both true:
  • You ran the Setup program in Maintenance Mode and tried to repair or reinstall Office. -and-

  • You have less than 50 MB of free disk space on your Windows drive.

RESOLUTION

For the Setup program to continue, check to make sure that you have at least 50 MB of free disk space. If you are running low on disk space, delete any files or folders that you are not using and empty the Recycle bin to create more available disk space. Then re-run Office Setup to reinstall or repair Office.

If you free some disk space and try to repair or reinstall Office, you may receive an alert similar to the following:
Out of disk space -- Volume: 'C:'; required space: 505148 KB; available space: 52864. If rollback is disabled, enough space is available. Click 'Cancel' to quit, 'Retry' to check available disk space again, or 'Ignore' to continue without rollback.
If you want to continue without rollback, click Ignore. Otherwise, click Cancel, free some more disk space, and re-run Office Setup to reinstall or repair Office.

For more information, please see the following article in the Microsoft Knowledge Base:

224140 OFF2000: Cannot Use Automatic Recovery During Detect and Repair Operation

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

If you are running Windows 98, you can free disk space by running the Disk Cleanup program included in the System Tools folder.

For additional information about the Disk Cleanup tool, please see the following article in the Microsoft Knowledge Base:

186099 Description of the Disk Cleanup Tool in Windows 98

For more information about repairing your installation of Office, please see the following article in the Microsoft Knowledge Base:

230672 OFF2000: Differences Between Repair and Reinstall

Modification Type:MinorLast Reviewed:10/13/2006
Keywords:kbbug kberrmsg kbpending kbsetup KB217548
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