OFF2000: Starting a Program Prompts for User Name on Windows NT (217412)



The information in this article applies to:

  • the operating system: Microsoft Windows NT 4.0
  • the operating system: Microsoft Windows 2000
  • Microsoft Office 2000 Premium
  • Microsoft Office 2000 Professoinal
  • Microsoft Office 2000 Standard
  • Microsoft Office 2000 Small Business
  • Microsoft Office 2000 Developer
  • Microsoft Access 2000
  • Microsoft Excel 2000
  • Microsoft FrontPage 2000
  • Microsoft Outlook 2000
  • Microsoft PowerPoint 2000
  • Microsoft Word 2000

This article was previously published under Q217412

SYMPTOMS

When you start a Microsoft Office 2000 program, a Windows Installer dialog box appears. After the Windows Installer finishes configuring Microsoft Office 2000, the User Name dialog box appears, prompting you for your name and your initials.

CAUSE

This behavior occurs when the following conditions are true:
  • You are running Microsoft Windows NT version 4.0 or Microsoft Windows 2000.

    -and-

  • You are running an Office 2000 program for the first time.

    -and-

  • A different user was logged on to the computer when Office 2000 was installed.

MORE INFORMATION

You will not be prompted for your name a second time.

Modification Type:MinorLast Reviewed:10/13/2006
Keywords:kbprb KB217412