XFOR: Chat Service Stops Unexpectedly or You Are Unable to Change Your Nickname (217378)
The information in this article applies to:
- Microsoft Exchange Server 5.5 SP1
- Microsoft Exchange Server 5.5 SP2
- Microsoft Commercial Internet System 2.0
This article was previously published under Q217378 SYMPTOMS
If you connect to a chat server that is running the Microsoft Exchange or Microsoft Commercial Internet System (MCIS) Chat Service, you may experience either of the following symptoms:
- If you repeatedly send the AUTH command to the server, the Chat Service may stop unexpectedly.
- If you attempt to change your nickname, an error message indicating that you are attempting to change the nickname too frequently may be displayed.
RESOLUTIONTo resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes or later:
Component: Chat Service
STATUSMicrosoft has confirmed that this is a problem in the Chat Service that is included with the Microsoft products listed at the beginning of this article. This problem was first corrected in Exchange Server 5.5 Service Pack 3.
| Modification Type: | Minor | Last Reviewed: | 9/23/2005 |
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| Keywords: | kbHotfixServer kbQFE EXC55SP3Fix kbbug kbfix KB217378 |
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