WD97: Graphic Colors Display Incorrectly in Word, Internet Explorer 5 (217258)


The information in this article applies to:

  • Microsoft Word 97 for Windows
This article was previously published under Q217258

SYMPTOMS

When you use Microsoft Internet Explorer 5 to view a document or Web page created in Word, and the document or Web page contains a graphic, the graphic's colors may not be displayed correctly.

CAUSE

This problem can occur if you are running Microsoft Internet Explorer 5 and your screen is set to display 256 colors.

RESOLUTION

To resolve this problem, change your screen settings to a higher color setting, for example, True Color (24 bit).

To change the number of colors your monitor displays:
  1. On the Windows Start menu, point to Settings, and then click Control Panel.
  2. Double-click Display.
  3. On the Settings tab, in Colors, click the number of colors that you want your monitor to display.
NOTE: Your monitor and display adapter determine the maximum number of colors that can appear on your monitor.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MajorLast Reviewed:11/14/2000
Keywords:kbprb KB217258
©2002 Microsoft Corporation. All rights reserved.