800c800 Error Message Viewing Secure Web Page (217232)


The information in this article applies to:

  • Microsoft Internet Explorer 5.0 for Windows NT 4.0
  • Microsoft Internet Explorer 4.01 for Windows NT 4.0 SP 1
  • Microsoft Internet Explorer 4.0 for Windows NT 4.0
  • Microsoft Internet Explorer 5.0 for Windows NT 3.51
  • Microsoft Internet Explorer 5.0 for Windows 98
  • Microsoft Internet Explorer 5.0 for Windows 95
  • Microsoft Internet Explorer 4.01 for Windows 95 SP 1
  • Microsoft Internet Explorer 4.0 for Windows 95
  • Microsoft Internet Explorer 5.0 for Windows 3.1
This article was previously published under Q217232

SYMPTOMS

When you view a Web page called from a CGI program running from a Secure Socket Layer (SSL) page that calls Web pages from a non-SSL server, you may receive an 800c800 error message with the following text:
Internet Explorer cannot open the Internet site https://site

The server returned an invalid or unrecognized response.

CAUSE

This behavior occurs because Internet Explorer is not accepting the redirection of CGI information from a non-SSL server to an SSL server.

RESOLUTION

To resolve this issue:
  1. On the Tools (or View) menu, click Internet Options.
  2. Click the Advanced tab.
  3. Click to clear the Use HTTP 1.1 and Use HTTP 1.1 through proxy connections check boxes, and then click OK.
  4. Quit and then start Internet Explorer.
Modification Type:MajorLast Reviewed:12/5/2003
Keywords:kbenv kberrmsg kbprb KB217232
©2003 Microsoft Corporation. All rights reserved.