Problems with Expanded Memory on Dell Inspiron 7000 Computers (217222)


The information in this article applies to:

  • Microsoft Windows 98
This article was previously published under Q217222

SYMPTOMS

When you try to start an MS-DOS-based program on your Dell Inspiron 7000-series computer, you may receive one of the following error messages:

  • Cannot Setup EMS Buffer
    EMM386 Not Installed - Unable to set page frame base address

CAUSE

This issue can occur if your MS-DOS-based program requires Expanded Memory (EMS) page frames. EMS page frames require 64K of upper memory, however, Dell Inspiron 7000-series computers can only provide 54K of upper memory.

MORE INFORMATION

For information about EMS usage and management, please see the following article in the Microsoft Knowledge Base:

95555 Overview of Memory-Management Functionality in MS-DOS

Modification Type:MinorLast Reviewed:12/20/2004
Keywords:kbenv kbprb KB217222
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