Err Msg: No PPP Control Protocols Configured (217126)


The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Datacenter Server
  • Microsoft Windows NT Server 4.0
This article was previously published under Q217126

SYMPTOMS

When you attempt to connect to a Remote Access Service (RAS) server from a Routing and Remote Access Service (RRAS) server using the TCP/IP protocol, you may receive the following error message:
An error occurred while connecting the interface. No PPP control protocols configured.

CAUSE

RRAS includes a RAS component that will assign IP addresses for dial-in clients. To assign those addresses, DHCP or a static address pool can be used.

If the RAS component (of RRAS) is configured to use DHCP to assign remote TCP/IP client addresses and there is no DHCP server reachable, RRAS is not able to set up a dial-up connection and will return the above error message.

RESOLUTION

To resolve this issue, in Control Panel, double-click Network and configure the RRAS properties to use a static pool of addresses, for example, address 192.168.1.224, mask 255.255.255.224.

MORE INFORMATION

For additional information, see the following article or articles in the Microsoft Knowledge Base:

122748 Err Msg: Error 720: No PPP Control Protocols Configured

152605 RAS Error 720 When Dialing Out

123298 RAS Errors 611 and 720 With PPP or SLIP

Modification Type:MajorLast Reviewed:10/10/2002
Keywords:kbenv kberrmsg kbprb KB217126
©2002 Microsoft Corporation. All rights reserved.