Modem Configuration File Is Not Copied During Modem Installation (217052)
The information in this article applies to:
- Microsoft BackOffice Small Business Server 4.0
- Microsoft BackOffice Small Business Server 4.0a
- Microsoft BackOffice Small Business Server 4.5
This article was previously published under Q217052 SYMPTOMS
When you use the Modems tool in Control Panel to install a new modem and use the Have Disk option, the modem's .inf configuration file may not be copied from the specified location to the %SystemRoot%\Inf folder.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or
the individual software update. For information on obtaining the
latest service pack, please go to:
For information on obtaining the individual software update, contact Microsoft
Product Support Services. For a complete list of Microsoft Product Support
Services phone numbers and information on support costs, please go to the
following address on the World Wide Web:
STATUS
Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem was first corrected in Windows NT version 4.0 Service Pack 5.
| Modification Type: | Minor | Last Reviewed: | 9/23/2005 |
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| Keywords: | kbHotfixServer kbQFE kbbug kbfix kbinterop KB217052 |
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