Error Message Installing AT&T Worldnet for Windows CE (217039)


The information in this article applies to:

  • Microsoft Windows CE 2.0 for the Handheld PC, when used with:
    • the hardware: StrongArm Processor
  • Microsoft Windows CE 3.0 Professional Edition for the Handheld PC, when used with:
    • the hardware: StrongArm Processor
This article was previously published under Q217039

SYMPTOMS

When you are installing AT&T Worldnet Services for Windows CE software, you may receive the following error message:
Cannot load or find PPCLOAD.DLL, which is required for installation. Please ensure PPCLOAD.DLL is available in the current path

CAUSE

The AT&T Worldnet Services for Windows CE program is not compatible with the StrongARM RISC processor used in some Windows CE-based devices.

RESOLUTION

Please contact AT&T Worldnet Technical Support about the program's compatibility on different platforms.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MajorLast Reviewed:11/14/2003
Keywords:kb3rdparty kberrmsg kbprb KB217039
©2003 Microsoft Corporation. All rights reserved.