DLC Protocol Stops Transmitting Packets (216780)


The information in this article applies to:

  • Microsoft Windows NT Server 4.0
  • Microsoft Windows NT Server, Enterprise Edition 4.0
  • Microsoft Windows NT Workstation 4.0
This article was previously published under Q216780

SYMPTOMS

DLC may stop transmitting packets while other protocols continue to work properly.

CAUSE

If an error condition is detected that causes a reset of the network adapter card, NDIS does not send a "reset end" indication to the protocol. Without this reset end indication, DLC continues as if an adapter reset is still in progress. The DLC protocol will not send packets until it receives a reset end indication.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:
For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/directory/overview.asp


STATUS

Microsoft has confirmed that this is a problem in Windows NT 4.0. This problem was first corrected in Windows NT version 4.0 Service Pack 5.
Modification Type:MinorLast Reviewed:9/23/2005
Keywords:kbHotfixServer kbQFE kbbug kbfix KB216780
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