SNA Server Access Violation in S1PXSND Using Persistent Verification (216713)

SYMPTOMS

The SNA Server service (Snaservr.exe) may fail unexpectedly with an access violation in routine s1pxsnd(). This specific failure can occur when using LU6.2 persistent verification with SNA Server. When this problem occurs, a Dr. Watson log similar to the following may be generated:

Application exception occurred:
App: exe\snaservr.dbg (pid=process id)
When: date time
Exception number: c0000005 (access violation)

(data omitted )

eax=ffffff11 ebx=00000000 ecx=019fc9e0 edx=014e0000 esi=00000285 edi=00001000
eip=0105ca33 esp=0118fda8 ebp=15070ff9 iopl=0 nv up ei ng nz na po cy
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000287

function: s1pxsnd
0105ca18 8b4c2410 mov ecx,[esp+0x10]
0105ca1c b001 mov al,0x1
0105ca1e 8b4904 mov ecx,[ecx+0x4]
0105ca21 8bd9 mov ebx,ecx
0105ca23 668b6b06 mov bp,[ebx+0x6]
0105ca27 662b6b04 sub bp,[ebx+0x4]
0105ca2b 45 inc ebp
0105ca2c 663bef cmp bp,di
0105ca2f 7d15 jge s1pxsnd+0xf16 (0105ca46)
0105ca31 8b1b mov ebx,[ebx]
FAULT ->0105ca33 668b5306 mov dx,[ebx+0x6] ds:0142ea07=1400

NOTE: The following Knowledge Base articles refer to similar failure symptoms, though these problems have been fixed in SNA Server 4.0 Service Pack 2. While the failure is similar, the cause of this issue is specific to the use of persistent verification.

185689 Snaserver.exe May Trap in FunctionS1PXSND()

(fixed in SNA Server 4.0 SP1)

195998 SNA Server Fails With AccessViolation in Routine s1pxsnd

(fixed in SNA Server 4.0 SP2)

CAUSE

To support persistent verification, the SNA Server service may be required to remove the password vector from the FMH-5 Attach request received from the SNA Server APPC DLL. In some cases, SNA Server failed to decrement the internal message size of the element, resulting in an access violation when transmitting the message to the SNA Server link service.

RESOLUTION

SNA Server 4.0

To resolve this problem, obtain the latest service pack for SNA Server version 4.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack

SNA Server 3.0

To resolve this problem, obtain the latest service pack for SNA Server version 3.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

184307 How to Obtain the Latest SNA Server Version 3.0 Service Pack