Cannot Uninstall Internet Explorer 5 Compatibility Mode Feature (216697)
The information in this article applies to:
- Microsoft Internet Explorer 5.0 for Windows 98
- Microsoft Internet Explorer 5.0 for Windows NT 4.0
- Microsoft Internet Explorer 5.0 for Windows 95
This article was previously published under Q216697 SYMPTOMS
You may be unable to uninstall the Internet Explorer 5 Compatibility mode feature.
RESOLUTION
To work around this problem, uninstall Internet Explorer 5 to return to the previous version of Internet Explorer, and then install Internet Explorer 5 again.
For information about uninstalling Internet Explorer 5, please see the following article in the Microsoft Knowledge Base: 217344 How to Uninstall Internet Explorer 5
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee that you can solve
problems that result from using Registry Editor incorrectly. Use Registry Editor at your own
risk.
To manually remove Internet Explorer 4.0 Compatibility Mode, follow these steps:
- Delete the "Internet Explorer-4 Compatible" folder and its contents.
- Use Registry Editor to delete the following registry key:
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Compatibility Mode
- Delete the "Previous Internet Explorer Ver. 4" shortcut icon from the Internet Explorer folder on the Start menu.
- Run the Internet Explorer 5.0 Repair Tool in Add/Remove Programs.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type: | Major | Last Reviewed: | 11/17/2003 |
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Keywords: | kbprb KB216697 |
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