Problems Installing Windows 2000 on HP NetServer LH3 with NetRAID (216645)


The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional
This article was previously published under Q216645

SYMPTOMS

When you install Windows 2000 on a Hewlett-Packard (HP) NetServer LH3 with a system partition larger than one gigabyte (GB) in size, you receive the following error message when the computer restarts:
DISK READ ERROR CTRL+ALT+DEL TO REBOOT

CAUSE

Windows 2000 does not include a driver for the HP NetRAID adapter. When you attempt to use the HP driver for Microsoft Windows NT 4.0, the same problem can occur.

RESOLUTION

To work around this problem, create a partition that is smaller than 1 GB in size during the Text-mode portion of Setup. This allows the installation process to continue.
  1. Upgrade the system BIOS to 4.06.43 PL or higher.
  2. Upgrade the NetRAID firmware to D.03.02 or higher.
  3. Restart your computer to continue Setup.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MajorLast Reviewed:9/11/2003
Keywords:kberrmsg kbHardware kbprb kbsetup KB216645
©2003 Microsoft Corporation. All rights reserved.