SideWinder Game Controller Is Not Detected After You Remove Game Device Software (216404)



The information in this article applies to:

  • Microsoft SideWinder 3D Pro
  • Microsoft SideWinder Force Feedback Pro
  • Microsoft SideWinder game pad
  • Microsoft SideWinder Precision Pro
  • Microsoft SideWinder Game Device software 1.5
  • Microsoft SideWinder Game Device software 2.0

This article was previously published under Q216404

SYMPTOMS

When you attempt to calibrate a Microsoft SideWinder game controller in the Game Controllers tool in Control Panel, your computer may not detect the game controller.

In addition, when you attempt to add a SideWinder game controller in the Game Controllers tool, the controller may not appear in the list of available game controllers.

CAUSE

This behavior can occur if either of the following conditions are true:

  • You removed the Microsoft SideWinder Game Device software after you installed Microsoft Windows 98.

  • You installed and then removed the SideWinder Game Device software after you installed Windows 98.

RESOLUTION

To resolve this issue, reinstall Windows 98.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

Windows 98 includes native support for the SideWinder 3D Pro, SideWinder Force Feedback Pro, SideWinder game pad, and SideWinder Precision Pro game controllers. When you remove the SideWinder Game Device software, you also remove the drivers and registry entries that are required for these game controllers to be detected by Windows 98.

NOTE: This issue does not occur with the Microsoft SideWinder Game Controller software, versions 3.0 and later.

Modification Type:MinorLast Reviewed:8/18/2005
Keywords:kbbug kbenv kbfix kbHardware KB216404