XADM: ESEUTIL /P Crashes on a Corrupt Database (214635)

SYMPTOMS

ESEUTIL may crash when trying to repair a corrupt database. The following information may be found in the Drwtsn32.log file regarding the crash:

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
0012f54c 6ff02fee 00a10200 fffff9bd 00000000 02830280 ese!FILEIReportIndexCorrupt [omap]

CAUSE

The error reporting code in ESEUTIL tries to use a pointer that was freed resulting in an access violation. The fix for this problem allows Eseutil.exe to report back the error that it found when trying to repair the database. This is a rare case and the database is possibly too corrupt to be repaired.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

Component: Information Store

File name	Version
Ese.dll	5.5.2534.0

This hotfix has been posted to the following Internet location as Psp2esei.exe (x86) and Psp2esea.exe (Alpha):

ftp://ftp.microsoft.com/bussys/exchange/exchange-public/fixes/eng/exchg5.5/postsp2/ese-fix/

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.