Err Msg: An Error Occurred Loading C:\Program Files\Outlook Express\Msimnui.dll... (214582)



The information in this article applies to:

  • Microsoft Outlook Express 4.01 for Windows 95
  • Microsoft Internet Explorer 4.01 for Windows 95 SP 1
  • Microsoft Internet Explorer 4.01 for Windows 95 SP 2

This article was previously published under Q214582

SYMPTOMS

When you attempt to install Internet Explorer version 4.01 or 4.01 Service Pack 1 (SP1), you may receive the following error message:
An error occurred loading C:\Program Files\Outlook Express\Msimnui.dll. The file may not have been installed or it has been corrupted.
Once Internet Explorer is installed and you attempt to start Outlook Express, you may receive the following error message:
Unable to start program. One of the required components may be busy or missing. Please check your installation and try again.

CAUSE

This problem can occur if either of the following situations exists:
  • You install Internet Explorer 4.01 Service Pack 2 (SP2), uninstall it, and then install Internet Explorer 4.01.
  • You install Internet Explorer 4.01 Service Pack 1 (SP1), uninstall it, and then install Internet Explorer 4.01.

RESOLUTION

To work around this problem, install Internet Explorer 4.01 SP2 or SP1 again.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

You may also receive the first error message while Internet Explorer is configuring personalized settings.

Modification Type:MajorLast Reviewed:11/17/2003
Keywords:kberrmsg kbprb kbsetup KB214582