XADM: Clients Hang Using the Offline Address Book (214559)
The information in this article applies to:
- Microsoft Exchange Server 5.5
This article was previously published under Q214559 SYMPTOMS
When you address a message to a recipient selected from the offline address book when the message is sent, your computer may stop responding (hang).
CAUSE
Corruption in the offline address book can cause this. When the client looks for the e-mail address of the user specified in the address book, it will not find it and then tries re-reading the file continuously. This causes the computer to stop responding.
RESOLUTIONTo resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes or later:
Component: Directory
STATUSMicrosoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.
| Modification Type: | Minor | Last Reviewed: | 9/23/2005 |
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| Keywords: | kbHotfixServer kbQFE EXC55SP3Fix kbbug kbfix kbQFE KB214559 |
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