Fatal Exception in IOS.VXD When Formatting a Disk in an LS-120 Drive (214522)
The information in this article applies to:
- Microsoft Windows 95 OEM Service Release 2.1
- Microsoft Windows 95 OEM Service Release 2.5
This article was previously published under Q214522 SYMPTOMS
When you attempt to format a floppy disk using an LS-120 floppy disk drive drive with a third-party ATAPI/IDE miniport driver, you may receive the following error message on a blue screen:
An exception 0E has occurred at 0028:C0021E77 in VxD IOS(01) +
00001197. This was called from 0028:C00219AF in VxD IOS(01) +
00000CCF.
CAUSE
This problem occurs because the data is being moved in words (16-bit segments) instead of bytes (8-bit segments).
RESOLUTIONA supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next service pack that contains this hotfix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site: NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question. |
| 11/13/98 | 08:01p | 4.00.1114 | 10,223 | Diskvsd.vxd |
NOTE: Due to file dependencies, the most recent hotfix or feature that contains the above files may also contain additional files.
To work around this issue, remove the third-party miniport driver and use
the Esdi506.pdr driver included with Windows 98.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. MORE INFORMATION
This problem is known to occur with the Agate Technologies Agaatapi.mpd file.
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
| Modification Type: | Minor | Last Reviewed: | 10/7/2005 |
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| Keywords: | kbHotfixServer kbQFE kberrmsg kbprb KB214522 |
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