Unable to Complete Transaction in Market Sample Store (214426)


The information in this article applies to:

  • Microsoft Site Server 3.0 Commerce Edition
This article was previously published under Q214426

SYMPTOMS

After you install MDAC 2.1 in a Commerce Server 3.0 environment, you may encounter one of the following errors when you attempt to complete a purchase in the Microsoft Market Starter Site.
ODBC Error "Changed language setting to 'us_english'"

ODBC Error "Changed database context to master"
MDAC 2.1 ships with SQL Server 7.0 as a mandatory install. Therefore installing SQL Server 7.0 on your Web server can produce the errors listed above. Installing SQL Server 7.0 on a remote computer should not produce this problem.

CAUSE

The version of ADO that ships in MDAC 2.1 passes on some informational messages from ODBC to ASP applications that were not passed on in previous versions of ADO. The error handling code provided in the Market Starter Site detects these informational messages and incorrectly displays them as errors.

RESOLUTION

To resolve this problem, apply the latest Site Server 3.0 service pack.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Site Server version 3.0. This problem has been corrected in the latest U.S. service pack for Microsoft Site Server version 3.0. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

MORE INFORMATION

  1. Open Reqinsert.vbs in Notepad.
  2. Locate the variable declaration section for SubmitReq function and add the following line to the declaration:

    Dim objErr, fErr

  3. Locate the two instances of Set RS = Connection.Execute in SubmitReq function.
  4. Replace the entire If . ElseIf. Else . End block that immediately follows Set RS = Connection.Execute with the following block: 
    fErr = False

If Err.Number <> 0 Then

 REM If an underlying object, and NOT the ADO, caused the error
 REM -2147217900 The command contained one or more errors
 REM -2147467259 Unspecified error
 If Err.Number = -2147467259 Or Err.Number = -2147217900 Then
  For Each objErr In Connection.Errors

   REM Checking for SQL-related errors
   If objErr.NativeError <> 5701 And objErr.NativeError <> 5703 And
ObjErr.NativeError <> 0 Then
    Context.DBErrors(objErr.NativeError) = objErr.Description
     fErr = True
   End If
  Next

 REM If an ADO error
 Else
  orderform.[_purchase_errors].Add("#:" & Err.Number & "," &
Err.Description)
  fErr = True
 End If
End If

If fErr Then
 SubmitReq = False
 Exit Function
End If
  5. Locate the variable declaration section for InsertItems function and add the following line to the declaration:

    Dim objErr, fErr

  6. Locate the instances of Set RS = Connection.Execute in InsertItems function.
  7. Replace the entire If . ElseIf . Else . End block that immediately follows Set RS = Connection.Execute with the following block: 
    fErr = False

If Err.Number <> 0 Then

 REM If an underlying object, and NOT the ADO, caused the error
 REM -2147217900 The command contained one or more errors
 REM -2147467259 Unspecified error
 If Err.Number = -2147467259 Or Err.Number = -2147217900 Then
  For Each objErr In Connection.Errors

   REM Checking for SQL-related errors
   If objErr.NativeError <> 5701 And objErr.NativeError <> 5703 And
ObjErr.NativeError <> 0 Then
    Context.DBErrors(objErr.NativeError) = objErr.Description
     fErr = True
   End If
  Next

 REM If an ADO error
 Else
  orderform.[_purchase_errors].Add("#:" & Err.Number & "," &
Err.Description)
  fErr = True
 End If
End If

If fErr Then
 InsertItems = False
 Exit Function
End If
  8. Save Reqinsert.vbs.
Modification Type:MinorLast Reviewed:7/15/2004
Keywords:kbbug kbfix kbQFE kbSiteServer300sp2fix KB214426
©2004 Microsoft Corporation. All rights reserved.