SMS: LAN Sender and Scheduler Continually Try to Connect to a Deleted Child Site (212937)

SYMPTOMS

LAN Sender and Scheduler may continue to attempt to connect to a deleted child site, delaying other requests. The following status message may be displayed:

ID 3400 SMS Scheduler does not have an address defined at site primary site for site deleted sitecode. Files cannot be sent from site primary site to site deleted sitecode until an address is defined.

CAUSE

When you remove a secondary site, Hierarchy Manager attempts to delete all jobs for the deleted site. However, jobs may still be sent to the deleted child site. SMS Executive contains many components or threads that can all function simultaneously. While Hierarchy Manager is deleting all jobs for the child site, Replication Manager, Distribution Manager, or Offer Manager may still be creating jobs for the deleted site. If the site has been deleted, these jobs are sent for a week (seven days), and then stop.

RESOLUTION

To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack

WORKAROUND

To work around this behavior:

Run the preinst /delsite and preinst /deljob commands from a command prompt at the parent site. The Preinst.exe tool is available in the Support\Reskit\Bin\Platform\Dbmain folder on the Systems Management Server (SMS) CD-ROM.
Examine the Sched.log file in the Drive:\SMS\Logs folder on the parent site. Look for recent entries with "Send Request" at the beginning of the line, the deleted site code, and a "Pending" state.
Locate and delete the referenced file in the SMS\Inboxes\Schedule.box folder or its subfolders.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Systems Management Server version 2.0. This problem was first corrected in Systems Management Server version 2.0 Service Pack 2.

MORE INFORMATION

Scheduler and LAN Sender are thread components of SMS Executive. Scheduler manages data transfer between sites, based on user-defined addresses and sending schedules.