PUB2000: File Link Error Message When Opening Publisher (212647)

SYMPTOMS

You may receive the following error messages, when you open a Publisher document that contains a linked object:

- When the server application is renamed:

Cannot update object. Windows may be low on memory or disk space, or an object may not be correctly registered.

- If you copy and paste an object, such as text from Microsoft Word 2000, into a publication or if you double-click an object in the publication:

Publisher cannot launch or communicate with the OLE server program needed to complete this task.

There may not be enough disk space, or there may be a problem with the server program. To make more disk space available, delete some unneeded files on your hard disk. If you suspect a problem with the server program, try reinstalling it. Then try this task again.

CAUSE

The path in the Windows Registry to the server application is incorrect. Additionally, some antivirus programs may block access to the server program through a script blocking feature.

WORKAROUND

Reinstall the server application to rewrite the registry entries. If you reinstall the server program and that does not resolve the problem, turn off the script blocking feature in your antivirus program.