Sound or movie objects do not play or play incorrectly in PowerPoint 2000 (212286)


The information in this article applies to:

  • Microsoft PowerPoint 2000
This article was previously published under Q212286
For a Microsoft PowerPoint 2002 version of this article, see 291910.
For a Microsoft PowerPoint 97 version of this article, see 190331.

SYMPTOMS

If you insert a sound or movie object or apply a sound to the build of an object in your PowerPoint slide presentation, the sound or movie object may play incorrectly, or it may not play at all.

CAUSE

Your computer may lack the Windows CODECs (compressor/decompressor) needed for audio or video.

RESOLUTION

If you are using Windows 9x, please see the following articles in the Microsoft Knowledge Base:

142179 Troubleshooting .avi file playback problems in Windows 95

Modification Type:MajorLast Reviewed:9/1/2006
Keywords:kbnewfile kbtshoot kbprb kbsound KB212286
©2004 Microsoft Corporation. All rights reserved.