WD2000: REF Field Becomes Text When Converting from Word 2000 to Word for Mac 5.x (211876)


The information in this article applies to:

  • Microsoft Word 2000
This article was previously published under Q211876

SYMPTOMS

If you save a Microsoft Word 2000 document that contains a REF field in Microsoft Word for Macintosh 5.x format, the REF field is converted to text.

For example, if your Word 2000 document contains the following field

{Ref test}

where test is a bookmark, and you open the document in Word for Mac, the field looks like this:

test

CAUSE

This behavior occurs because Word for Mac does not support bookmarks.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

If you can't find a component that you need, and the Microsoft Windows installer doesn't automatically install it, you can install the component yourself. If you originally installed Word or Office from a network file server or from a shared folder, run that copy of the Setup program. To do so, follow these steps:
  1. Close all programs.
  2. Click Start, point to Settings, and then click Control Panel.
  3. Double-click the Add/Remove Programs icon.
  4. Do one of the following:
    • If you installed Word by using the Office Setup 2000 program, click Microsoft Office 2000 on the Install/Uninstall tab, and then click Add/Remove.
    • If you installed Word as an individual program, click Microsoft Word on the Install/Uninstall tab, and then click Add/Remove.
  5. Follow the instructions on the screen.
NOTE: If you installed Word from a CD-ROM, and you have mapped your CD-ROM drive to a new drive letter since you originally installed Word, run Setup again from the CD-ROM. If you are running any Word files from the CD-ROM, you must uninstall Word, and then install Word again from the CD-ROM.

REFERENCES

For more information about conversions, click Microsoft Word Help on the Help menu, type results of saving word 2000 documents in other file formats in the Office Assistant or the Answer Wizard, and then click Search to view the topics returned.
Modification Type:MajorLast Reviewed:12/6/2000
Keywords:kbbug kbinterop kbusage KB211876
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