WD2000: Versions Lost When Using 'Send To' Mail Recipient (211864)


The information in this article applies to:

  • Microsoft Word 2000
This article was previously published under Q211864

SYMPTOMS

When you point to Send To on the File menu and click Mail Recipient (as Attachment) to send a Word document containing versions, all previously saved versions of the document are lost in the mailed document.

WORKAROUND

To work around this problem, insert the Word document into a mail message as an attachment. Do not use the Send To command on the File menu in Word.

In Microsoft Outlook 2000, follow these steps:
  1. On the File menu, point to New and then click Mail Message.
  2. In the message area, click File on the Insert menu.
  3. Click the Word document or file you want to send as an attachment, and then click Insert.
Your Word document or file now appears as an icon (attachment) in your mail message.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

As you are typing your document, you may want to keep various drafts of your document. Many writers and editors retain each version of their work as a reference. In Microsoft Word, you can keep a copy of the different versions within your Word document.

To Save the Current Version of Your Document

  1. On the File menu, click Versions.
  2. Click Save Now.
  3. In the Save Version dialog box, type any comments you want saved with the current version of your document, and then click OK.

    NOTE: If you have not previously saved your document, you will be prompted to save it. In the Save As dialog box, select the folder you want to save your document in, type a file name, and then click Save.

To Open a Previous Version of Your Document

  1. Open your document.
  2. On the File menu, click Versions.
  3. Under Existing versions, click a version of your document, and then click Open.

REFERENCES

For more information about versions, click Microsoft Word Help on the Help menu, type versions in the Office Assistant or the Answer Wizard, and then click Search to view the topics returned.
Modification Type:MajorLast Reviewed:12/6/2000
Keywords:kbbug kbusage KB211864
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