WD2000: Error Message: The RTF File .\<File Name> Is Corrupted at Offset... (211605)



The information in this article applies to:

  • Microsoft Word 2000

This article was previously published under Q211605

SYMPTOMS

When you attempt to compile a Word 2000 Rich Text Format (RTF) file in the Help Compiler that ships with Microsoft Visual C++ 4.0 or the Microsoft Visual C++ 4.02 Help Workshop, the following error messages may appear:
HC4002: Warning: The RTF file .\<file name> is corrupted at offset <###>
HC4005: Warning:The .\<file name> help file has not been created.

CAUSE

Word 97 and Word 2000 write a few new RTF flags. The older Help Compilers do not correctly discard the new RTF flags and instead attempt to process them. Because the flags are new, the Help Compiler fails during the compilation process.

RESOLUTION

This problem is corrected in Help Workshop version 4.03, which is available for download from the Microsoft Download Center.
The following file is available for download from the Microsoft Download Center:
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
An updated Help Workshop version 4.02 is available through the following sources:

Microsoft Office 97, Developer Edition

Microsoft Developer Network - Library - Jan 97

Updated Microsoft Help Workshop 4.02
\HELPSHOP\SETUP.EXE



Microsoft Visual C++ for Windows Version 5

Enterprise and Professional Editions
\DevStudio\Vc\Unsupported Tools\Hcw



NOTE: Visual Studio 97 ships the older 4.01 compiler.

MORE INFORMATION

Help Workshop is a program that you use to create Help (.hlp) files, edit project and contents files, and test and report on Help files. Help Workshop takes the information in the project (.hpj) file to combine the topic (.rtf) files, bitmaps, and other sources into one Help file that can be viewed using the Microsoft Windows Help program.

Help WorkShop 4.02 compiles Help files from RTF written by the 16-bit versions of Word, such as Word 6.0, and also the 32-bit versions such as Word 7.0, 97, and 2000.

Help Workshop 4.02 does not compile projects created in the MS-DOS version of the Help Compiler.

A Help file created in Help Workshop 4.02 does not run under Windows 3.x, because Help Workshop 4.02 creates 32-bit Help files, and Windows 3.x is a 16-bit operating environment.

Modification Type:MinorLast Reviewed:8/9/2004
Keywords:kbdownload kb3rdparty kbfix kbinterop kbprb KB211605