WD2000: Crash IPF Reading an RTF File Converted from Mac Word (211248)


The information in this article applies to:

  • Microsoft Word 2000
This article was previously published under Q211248

SYMPTOMS

When you open a Rich Text Format (RTF) file in Microsoft Word 2000, you may receive the following error message:
This program has performed an illegal operation and will be shut down.
When you click Details, the following message appears:
Winword caused an invalid page fault in module Winword.exe at 0137:address.

CAUSE

This problem occurs when all of the following conditions are true:
  • The file was created in Microsoft Word 5.1 for the Macintosh.
  • The file contains links and tables.
  • The file was opened in Microsoft Word 2000 and then saved in Rich Text Format (RTF).
If there is a link before a table, and if the first cell of that table contains a link, the document becomes corrupted. This corruption causes the invalid page fault.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MajorLast Reviewed:12/6/2000
Keywords:kbbug KB211248
©2002 Microsoft Corporation. All rights reserved.