SMS: Software Metering Client in Offline Mode Shows Multiple Instances of Program Being Run (210366)



The information in this article applies to:

  • Microsoft Systems Management Server 2.0

This article was previously published under Q210366

SYMPTOMS

When a Software Metering client is running in offline mode, the Software Metering administrative console may show that a client program has been run a number of times, even though the program has been run only once. The number of instances reported corresponds directly with the configuration of the Check local environment setting on the client.

For example:

  1. Set up a Software Metering server.
  2. Register a product and configure the client for offline mode.
  3. Navigate to Configuration Components, and then in Software Metering, set the local License balancing frequency to every 15 minutes.
  4. Open Notepad.exe and run for one hour.
Notepad appears in Software Metering Summary as having run 4 times, for 15-minute durations each time.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MinorLast Reviewed:6/14/2005
Keywords:kbBug kbClient kbConfig kbinterop kbnofix kbReport kbsmsAdmin kbsmsMeter KB210366