WD2000: Heading Style Text May Not Print on HP DeskJet 870Cxi (209614)


The information in this article applies to:

  • Microsoft Word 2000
This article was previously published under Q209614

SYMPTOMS

When you print to a Hewlett-Packard (HP) DeskJet 870Cxi printer, some headings may not print in your document.

For example, if text at the top of your Word document is formatted with the style "Heading 1", when you print the document, the "Heading 1" text may not print.

RESOLUTION

To correct this problem, update your HP DeskJet 870Cxi printer driver to version 9.3 or later.

For information about contacting Hewlett-Packard, please see the following article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

MORE INFORMATION

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
Modification Type:MajorLast Reviewed:11/25/2002
Keywords:kbprb KB209614
©2002 Microsoft Corporation. All rights reserved.