Unable to Open or View Downloaded File without File Extension (208948)
The information in this article applies to:
- Microsoft Internet Explorer 5.0 for Windows NT 4.0
- Microsoft Internet Explorer 5.0 for Windows 98
- Microsoft Internet Explorer 5.0 for Windows 95
This article was previously published under Q208948 SYMPTOMS
When you try to open or save a file you downloaded from the Internet, you may experience one of the following symptoms: - When you try to open the file, you are prompted to choose a program to view the file, and this may occur even if you have a program associated with this file type.
- When you try to save this file, the file may be saved with a document (.doc) file extension, and this may occur even if the file is not a document.
CAUSE
This issue can occur if both of the following conditions exist: - The Web address of the file you downloaded does not have a file extension.
- The file you downloaded does not contain a content-disposition header.
RESOLUTION
To resolve this issue, contact the administrator of the Web site to request a file extension be added to the file, or a content-disposition header be added to the file.
To work around this issue if you know the proper file extension, rename the file, and add the appropriate file extension. To rename a file, right-click it, type the new file name, and then press ENTER.
| Modification Type: | Major | Last Reviewed: | 11/14/2003 |
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| Keywords: | kbprb kbui KB208948 |
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