MSPS: QuickPlay Starts When You Press the F12 Key (208661)


The information in this article applies to:

  • Microsoft Cordless Phone System 1.0
This article was previously published under Q208661

SYMPTOMS

When you install Microsoft Call Manager, the F12 key no longer functions as expected in other programs. When you press the F12 key, the QuickPlay feature of Call Manager starts automatically.

CAUSE

This behavior occurs because the F12 key is the default shortcut key for the QuickPlay feature of Call Manager. If Call Manager is running in the background on your computer, QuickPlay starts when you press the F12 key in any program.

RESOLUTION

To work around this issue, assign the QuickPlay shortcut to another key or key combination in Call Manager:
  1. Click Start, point to Programs, and then click Microsoft Call Manager.
  2. Click Settings.
  3. Click the Messages tab.
  4. Click inside the QuickPlay shortcut box.
  5. Press the BACKSPACE key.
  6. Press the key or key combination to which you want to assign the QuickPlay shortcut.

    NOTE: Certain keys cannot be used as shortcuts in Call Manager.
  7. Click OK.
  8. Close all open windows on the desktop, and then restart the computer.
The F12 key should now function as expected in other programs.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Cordless Phone System version 1.0.
Modification Type:MajorLast Reviewed:7/25/2001
Keywords:kbHardware kbprb KB208661
©2002 Microsoft Corporation. All rights reserved.