OL2000: Installing Office 2000 Clears the Option To Use Netscape Messenger as Default MAPI Mail Client (208188)


The information in this article applies to:

  • Microsoft Outlook 2000
This article was previously published under Q208188

SYMPTOMS

After installing Microsoft Office 2000, Netscape Messenger is no longer your default simple MAPI e-mail client. This problem occurs with several Netscape programs, including Netscape Communicator 4.5 and Netscape Pro.

CAUSE

This behavior is by design. Netscape replaces the standard Mapi32.dll file in order to install the Netscape version of simple MAPI support. This version is not compatible with Outlook.

For Outlook to work properly the MAPI file is changed back to the standard version as part of Setup.

STATUS

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MajorLast Reviewed:9/29/2003
Keywords:kbbug KB208188
©2003 Microsoft Corporation. All rights reserved.