Lexmark WinWriter Prints Extra Characters or Symbols (207974)

If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460

SYMPTOMS

When you send a print job to your printer using Microsoft Internet Explorer or Microsoft Outlook Express, extra characters or symbols may be printed.

CAUSE

This issue can occur if you are using a Lexmark WinWriter 400 or 600 printer and you have installed the Lexmark Windows Printing System (WPS) or compatible software on the computer.

RESOLUTION

To resolve this issue, use the HP LaserJet II printer driver included with Windows or contact Lexmark to obtain the latest WinWriter printer drivers. For information about obtaining these drivers, click the following link to view the Lexmark Web site:

http://www.lexmark.com

MORE INFORMATION

For additional information about the Windows Printing System, click the article number below to view the article in the Microsoft Knowledge Base:

138714 Using the Windows Printing System with Windows 95/98

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