OL2000: (CW) Addresses in Eudora Nicknames Import Incorrectly (206756)

NOTE: These procedures only apply if you have installed Outlook with the Corporate Workgroup/Other option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Corporate" if you have the Corporate Workgroup installation.

SYMPTOMS

After you import items created in Eudora to the Outlook Address Book, you notice recipients that were defined in Eudora Nicknames are imported as individual items with strange entries consisting of shifted elements of the e-mail addresses in the Name field of both the Contacts and Address Book. The actual Nicknames, which Outlook users know as "Groups", are converted.

CAUSE

Eudora uses primarily e-mail addresses in Nicknames, so Outlook uses the e-mail address elements to make a name for the Contact. Full names must be manually entered in place of the incorrect names since the Eudora Nicknames uses only addresses.

RESOLUTION

An alternate method of converting addresses from the Eudora Nicknames list is to use the Import function of the Personal Address Book (PAB). To import using the PAB, follow these steps:

On the Tools Menu, click Address Book.
In Address Book, click Tools and then click Options. In the Keep Personal Addresses In list, click to select Personal Address Book.
On the File menu, click Import and Export.
In "Choose an action to perform" click "Import Internet mail and addresses" and click Next.
In "Select the Internet Mail Application to import from" click Eudora Pro and Light. Ensure that Import Address Book is selected. If you wish to also import messages from Eudora, click to select Import Mail. Click Next.
In "Select the destination for imported addresses" click to select Personal Address Book. Click Finish.

NOTE: Steps 1 and 2 assume that the Personal Address Book service has been added to the Outlook profile. The Keep Personal Addresses In option may be changed to Contacts once the import from Eudora has been completed.

MORE INFORMATION

The name entry for the Eudora nickname may be entered in the Full Name and File As fields in the Outlook Contact. For example, if your Nickname for a recipient whose name is John Doe is JohnD and the SMTP address is "jdoe@domain.com", the converted result in the Contact form may show entries in the Full Name and File As fields of "JohnD."

Eudora Nicknames which contain more than one Internet address are converted during the import process as Personal Distribution Lists.

REFERENCES

Eudora is manufactured by Qualcomm, Inc., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

For more information on Contacts and Distribution List, please see the following article in the Microsoft Knowledge Base:

181493 OL2000: How to Create a Distribution List of Contacts