WD98: ErrMsg: "The Application 'Microsoft Word' Has Unexpectedly Quit..." Using "Use Return Address" Option (204099)



The information in this article applies to:

  • Microsoft Word 98 Macintosh Edition

This article was previously published under Q204099

SYMPTOMS

When you use the Use the Return Address option on the Labels tab on the Envelopes and Labels command, the following error message may appear:
The application "Microsoft Word" has unexpectedly quit, because an error of type 1 occurred. You should save your work in other open applications and restart the computer.


NOTE: The wording of this error message may vary, or Word may stop responding (hang) without generating an error message at all.

RESOLUTION

To avoid this problem, do not select the Use Return Address check box.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MajorLast Reviewed:10/4/2002
Keywords:kbbug KB204099