Event 5701 Problems with Netlogon Service (202184)


The information in this article applies to:

  • Microsoft Windows NT Server 4.0
This article was previously published under Q202184

SYMPTOMS

Event Viewer logs the following entry in the system log:
Event Id 5701
Source: NETLOGON
Description: The network service failed to update the domain trust list.
When you open User Manager or Server Manager, the following error is displayed:
Could not find domain controller for this domain. Do you want to select another domain to administer?

CAUSE

This problem can be caused by a defective network card or driver.

RESOLUTION

Reinstall the networking components. If that does not help, install another network card.

MORE INFORMATION

Following some basic connectivity troubleshooting may reveal a problem with the network card or driver.

If TCP/IP is installed on the computer, run ipconfig/all from a command prompt to check the IP configuration. If the IP address is 0.0.0.0, that would give further indication to a problem with the network card.

Try other connectivity related troubleshooting, such as ping and net commands, to further check for a problem with the network card or driver.
Modification Type:MajorLast Reviewed:8/10/2001
Keywords:kbprb KB202184
©2002 Microsoft Corporation. All rights reserved.