3Dlabs Permedia 2 Video Drivers Cause Problems Under SP4 (202052)


The information in this article applies to:

  • Microsoft Windows NT Server 4.0
  • Microsoft Windows NT Workstation 4.0
  • Microsoft BackOffice Small Business Server 4.0
This article was previously published under Q202052

SYMPTOMS

Installing Service Pack 4 on a Digital 333i with an embedded Permedia 2 chip can result in erratic screen displays. This behavior has been found to be expecially significant when using 1024 x 768 resolution and True Color.

RESOLUTION

To resolve this problem, get the corrected driver from 3Dlabs:

http://www.3dlabs.com/drivers/index.html

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

MORE INFORMATION

The most serious problems were exhibited on a test platform configured in the following way:
  • Resolution 1024 x 768
  • True Color
  • 3Dlabs driver - 2.11-0516, 4.0.0, Glint.sys, Glint.dll
  • Chip Set - 3Dlabs Permedia 2
  • DAC Type - TI TVP4020
  • Memory - 4 MB
All configurations implementing these drivers displayed some level of video disruption. The disruptions seemed to be evident only when desktop activity (mouse movements, programs loading, and so on) was in progress.
Modification Type:MajorLast Reviewed:5/14/2003
Keywords:kb3rdparty kbHardware kbprb KB202052
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