Streets/Trip Planner 98 Err Msg: The Application Could Not Find a GPS on Your System. Check to Ensure that Your Receiver is Attached Properly. (201220)



The information in this article applies to:

  • Microsoft Expedia Trip Planner 98 98
  • Microsoft Expedia Streets 98 98
  • Microsoft Expedia Streets 98 Deluxe 1.0

This article was previously published under Q201220

SYMPTOMS

When you click GPS on the Tools menu in one of the programs listed at the beginning of this article, you may receive the following error message:

The Application could not find a GPS on your system. Check to ensure that your reciever is attached properly.

CAUSE

This behavior can occur if the following conditions are true:

  • You run the program on a Microsoft Windows 95-based computer.

  • Infrared Support for Windows 95 is installed on the computer.

RESOLUTION

To resolve this issue, remove the Infrared Communications Driver. To do this, follow these steps:

  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click Add/Remove Programs.
  3. On the Install/Uninstall tab, click Infrared Support for Windows 95 version 2.0, and then click Add/Remove.
  4. Follow the instructions on the screen to remove Infrared Support for Windows 95.
NOTE: When you remove Infrared Support for Windows 95, you may disable communication with certain hardware devices.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MajorLast Reviewed:11/13/2003
Keywords:kbbug kberrmsg kbinterop kbpending KB201220