Encarta 98 Err Msg: Fatal Exception 0E (201000)
The information in this article applies to:
- Microsoft Encarta 98 Encyclopedia for Windows
This article was previously published under Q201000 SYMPTOMS
When you start Microsoft Encarta 98 Encyclopedia for Windows, you may receive the following error message:
Fatal Exception 0E
CAUSE
This behavior can occur if your sound card is not configured to use single-mode DMA.
RESOLUTION
To resolve this issue, configure your sound card to use one Direct Memory Access (DMA) channel. To do this, use one of the following methods:
Windows 3.x Sound Driver- Click Start, point to Settings, and then click
Control Panel.
- Double-click Multimedia.
- On the Advanced tab, click the PLUS SIGN (+) next to
Audio Devices to expand the branch.
- In the Audio Devices branch, click your sound card, and then
click Properties.
- Click Settings.
- Click to select the Use Single-Mode DMA check box. If this
check box is not available, proceed to the "Windows 95/98 Sound Driver"
method.
- Click OK until you return to Control Panel.
- If you are prompted to restart the computer, click Yes.
Windows 95/98 Sound Driver- Click Start, point to Settings, and then click
Control Panel.
- Double-click System.
- On the Device Manager tab, click the PLUS SIGN (+) next
to Sound, Video And Game Controllers to expand the branch.
- In the Sound, Video And Game Controllers branch, click your
sound card, and then click Properties.
- On the Resources tab, click to clear the Use Automatic
Settings check box.
- In the Settings Based On box, click a Basic
Configuration setting that uses only one DMA channel. If there are
no resource conflicts listed in the Conflict Information box,
click OK, and then click Yes.
- If you are prompted to restart the computer, click Yes.
Modification Type: | Major | Last Reviewed: | 5/9/1999 |
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Keywords: | kberrmsg kbprb kbsound KB201000 |
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