Setting Knowledge Manager on a Virtual Server (200501)
The information in this article applies to:
- Microsoft Knowledge Manager
- Microsoft Site Server 3.0
This article was previously published under Q200501 SYMPTOMS
When Knowledge Manager is set to a different virtual server with a different TCP port, the category tree search will fail with a permission error.
CAUSE
The SEARCHLEFT.asp is not designed to work with a different TCP port by default.
RESOLUTION
It is possible to rerun the Kmsetup.vbs. Since the change is a global change there is only one Knowledge Manager (KM) that can exist on one server.
To run the Kmsetup.vbs follow these steps:
- Go to command line
- Go to <microsoft site server>\ bin \ p&m
- Run Km_setup.vbs
cscript Km_setup.vbs <servername> <tcp port>
where:
- <servername> = the server name where KM is located
- <tcp port> = the new TCP port that corresponds to the new virtual server
WORKAROUND
If a different KM will be created on one server, the ASP code that handles the category tree needs to be modified.
Modify the <microsoft site server>\siteserver\knowledge\searchleft.asp by the following line of code:
Dim sURL: sURL = "HTTP://" & Request.ServerVariables("SERVER_NAME") &
Request.ServerVariables("URL")
Notice the code does not contain the port number variable.
Change the code to the following:
Dim sURL: sURL = "HTTP://" & Request.ServerVariables("SERVER_NAME") & ":" &
Request.ServerVariables("SERVER_PORT") & Request.ServerVariables("URL")
STATUS
Microsoft has confirmed this to be a problem in Site Server version 3.0.
| Modification Type: | Major | Last Reviewed: | 9/19/1999 |
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| Keywords: | kbbug KB200501 |
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