OFF2000: Buttons on OSB Launch Quick View (200394)
The information in this article applies to:
- Microsoft Office 2000 Developer
- Microsoft Office 2000 Premium
- Microsoft Office 2000 Professional
- Microsoft Office 2000 Small Business
- Microsoft Office 2000 Standard
This article was previously published under Q200394 IMPORTANT: This article contains information about modifying the registry. Before you
modify the registry, make sure to back it up and make sure that you understand how to restore
the registry if a problem occurs. For information about how to back up, restore, and edit the
registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
SYMPTOMS
When you click a button on the Microsoft Office Shortcut Bar (OSB), the
program may not start; Quick View may start instead.
CAUSE
This problem will occur if the computer's registry contains the following
key:
HKEY_CLASSES_ROOT\*\QuickView RESOLUTIONWARNING: If you use Registry Editor incorrectly, you may cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee that you can solve
problems that result from using Registry Editor incorrectly. Use Registry Editor at your own
risk.
To resolve this problem, you must remove the HKEY_CLASSES_ROOT\*\QuickView
registry key. However, you should first save a copy of the registry key. To do this, use the following steps:
- Click Start, and click Run.
- Type regedit, and click OK.
- Select the following registry key:
HKEY_CLASSES_ROOT\*\QuickView - On the Registry menu, click Export Registry File.
- Type a new file name and click Save.
- On the Edit menu, click Delete.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products
listed at the beginning of this article.
| Modification Type: | Major | Last Reviewed: | 6/11/2002 |
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| Keywords: | kbprb KB200394 |
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