OFF2000: Renaming My Computer Icon Causes Error Message (200149)
The information in this article applies to:
- Microsoft Excel 2000
- Microsoft Outlook 2000
- Microsoft PowerPoint 2000
- Microsoft Word 2000
This article was previously published under Q200149 SYMPTOMS
When clicking the Open, Save, or Save As dialog box in any of the Office programs, you may receive one of the following error messages:
This program has performed an illegal operation
and will be shut down.
If the problem persists, contact the program vendor.
When you click Details, you receive an error message similar to the following:
<program> caused an invalid page fault in module
MSO9.DLL at 0137:bff9a28c.
<program> caused an invalid page fault in module
KERNEL32.DLL at 015f:bff9d709.
where program is the program you are using when you receive the error message.
In Microsoft Outlook, you may also receive one of the error messages above when you point to Open on the File menu and click Personal Folders File.
CAUSE
This problem occurs when you rename the My Computer icon and the new name begins with two backslash characters. For example, renaming My Computer to \\Win98. A name preceded by a double backslash is not an allowable computer name for the My Computer icon.
RESOLUTION
To rename your My Computer icon with a valid name, use either of the following methods:
- Rename \\My Computer so that it does not begin with two backslash characters. Where My Computer is the name of your My Computer icon.
-or-
- Remove one backslash character from \\My Computer to \My Computer A single backslash character at the beginning of the name is allowed.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
| Modification Type: | Major | Last Reviewed: | 11/24/2003 |
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| Keywords: | kbbug kberrmsg kbpending KB200149 |
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