XFOR: Err Msg: Could not Migrate MMF File for Account (199980)



The information in this article applies to:

  • Microsoft Exchange Server 5.5

This article was previously published under Q199980

SYMPTOMS

The Exchange Server administrator may receive the following error message when attempting to migrate a user from Microsoft Mail to Exchange Server:
Could not migrate MMF file for account.
In the Event Viewer, the administrator may see the following events:
Event ID: 151 Source: MSExchangeMig Description: "Could not migrate MMF file for account. " "UserId : <username>"

"Mmfpath: <path>"

-or-

ID: 135 Source: MSExchangeMig Description: "Could not migrate MMF file for account. " "UserId : <username>" "Mmfpath: <path>"

CAUSE

The mail message file (MMF) is either locked open or is in an unstable condition.

WORKAROUND

To work around this problem, the administrator should follow these steps:
  1. Recover the user's MMF password.
  2. Logon as that user, and then log off.
  3. Rerun the migration utility for this user.
The user should now be migrated without a problem.

Modification Type:MinorLast Reviewed:4/28/2005
Keywords:kbprb KB199980