SMS: Event to Trap Translator Error-Can't Load Message File (199974)



The information in this article applies to:

  • Microsoft Systems Management Server 1.2

This article was previously published under Q199974

SYMPTOMS

In Systems Management Server 1.2, administrators have the ability to configure Windows NT events to be redirected as SNMP traps to SNMP-aware management consoles such as with Systems Management Server.

When launching Event to Trap Translator under Personal Computer Properties, you may receive the following error message:
Can't load message file: \\SERVER\C$\%path%
Followed by:
The current trap configuration contains at least one event description that is not valid. The corresponding event(s) will not be loaded.

CAUSE

The event identifier message file contains spaces in its path.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft but has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following Web site: The English version of this fix should have the following file attributes or later:

Size      File name       Platform
-----------------------------------------------------------
260,080   Eventrap.exe    (x86)
622,352   Eventrap.exe    (Alpha)
				

WORKAROUND

To work around this issue, replace the Long File Name in the registry with the short file name. For example put c:\progra~1\phoneb~1\bin\pbsvrmsg.dll in the registry key:

HKEY_LOCAL_MACHINE\System\CCS\Services\Eventlog\log\name\CategoryMessageFile

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.2.

MORE INFORMATION

The EventMessageFile value(REG_EXPAND_SZ) is located under \HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\EventLog\%LOG%\%SERVICE%\ and used as a placeholder for Event Identifier message files to provide descriptions to Event Viewer.

Modification Type:MinorLast Reviewed:6/14/2005
Keywords:kbbug kbQFE kbSNMP KB199974