Windows Media Encoder May Not Properly Compress Audio and Video (199564)


The information in this article applies to:

  • Microsoft Windows Media Services 4.0
  • Microsoft Windows Media Services 4.1
This article was previously published under Q199564

SYMPTOMS

When you encode an audio or video signal with the Windows Media Encoder, if your processor is at 100% utilization, some choppiness may occur in the video or audio stream. No error is produced by the encoder, but the video may appear choppy when played with the Windows Media Player.

CAUSE

The Windows Media Encoder is an application that compresses audio and/or video. This can require a lot of CPU cycles. If the CPU reaches 100% utilization while encoding, the encoder may not be able to properly compress the audio and video.

WORKAROUND

To work around this problem, try one or all of the following:
  1. Make sure that no other CPU intensive applications are running on the computer on which you are doing the encoding.
  2. Lower your output bandwidth selection in the encoder. To do this, from the Encode menu choose Properties. Click the Bandwidth tab and choose a lower bandwidth setting.
  3. If you want to use a higher bandwidth setting, you may need to increase your CPU speed by upgrading to a faster processor.
Modification Type:MajorLast Reviewed:10/23/2003
Keywords:kbpending kbprb KB199564
©2003 Microsoft Corporation. All rights reserved.