Error Message: Initialization of the Dynamic Link Library (199430)



The information in this article applies to:

  • Microsoft Exchange Server 4.0
  • Microsoft Exchange Server 5.0
  • Microsoft Exchange Server 5.5

This article was previously published under Q199430

SYMPTOMS

When you attempt to start the Microsoft Exchange Server Internet Mail Connector running on Windows NT Server version 4.0, the administrator may receive the following error message:
drwatsn32.exe - DLL Initialization Failed
------------------------------------------
Initialization of the dynamic link library
<drive>:\%SystemRoot%\system32\USER32.dll failed. The process is terminating abnormally.
Where "%SystemRoot%" is the directory that Windows NT Server version 4.0 is located and "drive" is the disk drive that it is installed on.

When you attempt to start Internet Mail Service on a computer running Exchange Server 5.0 and Windows NT 4.0, the administrator may receive the following error message:
Dr. Watson for Windows NT
-------------------------
An application error has occurred and an application error log has been generated.

Msexcimc.exe

Exception: Access violation (0xc0000005), Address: memory_address
Where "memory address" is the actual address of the memory violated.

When you attempt to start the Exchange Server 5.5 Internet Mail Service on a computer running Windows NT 4.0, the administrator may receive the following error message:
WMS Idle: msexcimc.exe - Application Error
------------------------------------------
X The instruction at "0x004467c8" referenced memory at "0x00000000". The memory could not be written.

CAUSE

The X.400 E-mail Address for the Administrator's Mailbox of the Internet Mail Connector has been removed.

RESOLUTION

To resolve this problem, follow these steps:
  1. Right-click Internet Mail Connector, and then click Properties.
  2. Select a new Administrator's mailbox, or re-create the X.400 E-mail Address for the existing Administrator's mailbox manually from the mailbox properties E-mail Addresses tab.

MORE INFORMATION

Microsoft Exchange Server 4.0 uses X.400 as its backbone. Therefore, an X.400 E-mail Address is required for all Exchange Server users.
For additional information about User32.dll errors, click the article number below to view the article in the Microsoft Knowledge Base:

175875 Dr. Watson Causing Fault in USER32


Modification Type:MinorLast Reviewed:4/28/2005
Keywords:kbprb KB199430