SMS: Inventory Shows Incorrect Memory Amount for OS/2 Clients (199426)
The information in this article applies to:
- Microsoft Systems Management Server 1.2
This article was previously published under Q199426 SYMPTOMS
When inventory is taken for OS/2 clients, the values for Base, Extended, and Total Physical memory may report an incorrect value or a value of <null>. Manually running the OS/2 utility Os2mem32.exe also reports the amount of memory incorrectly.
CAUSE
This problem occurs because the computer system's BIOS does not support the OS/2 compatibility mode for memory usage.
WORKAROUND
To correctly report memory inventory you must upgrade the system BIOS to a version that supports OS/2 compatibility mode.
MORE INFORMATION
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regarding these products' performance or reliability.
Modification Type: | Minor | Last Reviewed: | 6/14/2005 |
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Keywords: | kbBug kbClient kbInventory kbprb kbsmsAdmin KB199426 |
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